Privacy Policy for Metrolease
At Metrolease, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services. We are committed to safeguarding your personal data and ensuring a seamless and secure experience with Metrolease.
1. Information We Collect
We collect various types of information to provide and improve our services. This information includes:
Personal Information: When you book a rental, we collect personal details such as your name, address, email, phone number, date of birth, and payment information.
Transaction Data: We collect details related to your transactions, such as rental dates, payment history, and vehicle selection.
Website Usage Data: We collect information on how you interact with our website, including IP addresses, browser types, and page visit durations, through cookies and other tracking technologies.
2. How We Use Your Information
We use the information we collect for several purposes, including:
Rental Services: To process and confirm your rental bookings, payments, and vehicle availability.
Customer Support: To provide assistance and respond to your inquiries or requests.
Marketing & Promotions: To send you promotional offers, newsletters, or updates related to our services. You can opt-out of these communications at any time.
Website Improvement: To improve the user experience on our website by analyzing usage patterns and preferences.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
Service Providers: We may share your data with trusted third-party vendors who assist in delivering our services, such as payment processors, vehicle maintenance services, and marketing agencies. These vendors are contractually obligated to protect your information.
Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze trends, and gather demographic information. You can control cookie preferences through your browser settings.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the following rights concerning your personal data:
Access and Update: You can access, correct, or update your personal information by logging into your account or contacting our customer service.
Opt-Out: You may opt out of receiving promotional emails at any time by following the unsubscribe instructions in our communications or by contacting us directly.
Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
7. Third-Party Links
Our website may contain links to external websites or services that are not operated by Metrolease. We are not responsible for the privacy practices or content of third-party sites. Please review the privacy policies of those sites before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:
Metrolease
Email:Chicagoautorental@gmail.com
By using our website or services, you consent to the collection and use of your information as described in this Privacy Policy.